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Privacy Policy

This Privacy Policy discloses the privacy practices of LIGHTWORK AGENCY PTY LTD (referred to in this Privacy Policy as “Lightwork“, “we”, “our”, or “us”) in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (“the website”), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party websites that may be linked to the website.

We recognize the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with.

Scope of Privacy Policy

This Privacy Policy applies to the Lightwork website and any features and online services provided by us. It does not apply to our services that our customers may use on their own websites, to other companies or organizations to which we link, or to companies that we do not own or control, even if such companies are contractors or business partners of Lightwork.

Information Lightwork Collects

Information You Provide: We collect information that you voluntarily provide to us while using the Services, such as when you register an account, make a purchase of one of our services, or communicate with our customer service team. This includes contact data, credentials, and content data.

Information Collected Automatically: We automatically collect information about your device and how your device interacts with our Service. This includes the use of cookies, web beacons, embedded scripts, log file information, user agent strings, and location data.

How Lightwork Uses Information

We use the information we collect for our legitimate interests, including providing our Services, communicating with you, website administration and customization, and as consented by you for certain specific purposes.

How Lightwork Shares Information

We may share your information with our service providers, for security and compliance with the law, and during business transfers. We may also share your information with your consent for other purposes.

Third-Party Analytics and Online Tracking

We work with third parties, including analytics companies, to provide information regarding traffic on and use of the Services. This includes tracking technologies and may involve collecting information across different websites.

Your Rights and Choices

You have various rights and choices regarding your information, including opt-out of email communications, blocking or deleting cookies, and choices related to analytics and advertising.

Security

We implement reasonable measures to protect your data but acknowledge that no security system is impenetrable. We cannot guarantee the security of our servers or databases.

Policy Regarding Children

Our Services are not intended for children under the age of sixteen. We do not knowingly collect information from children under this age.

Changes to this Privacy Policy

We may update this Privacy Policy in response to changing business circumstances and legal developments. We encourage you to periodically review this Privacy Policy.

Contact Information

If you have any questions or complaints about this Privacy Policy, or you wish to exercise your opt-out rights hereunder or access or correct data applicable to you, please contact us by email at support@lightworkapp.com

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